Global Newsletter

The “Global Newsletter” feature will let you send massive emails to all or a selected group of users. 

 It is available under: 

 Admin > Contents > Newsletter 

 This feature is available only to platform superadministrators and administrators, and works in three basic steps: 

 

 Compose your email 

 Select the recipients 

 Send the email 

 

 NOTE if you need to send email only to a specific course users, check the Newsletter and Anouncement features in course management 

 Compose the email 

 

 Sender : this field will be used as “reply-to” field. To avoid anti-spam and server security systems, the platform will send the emails with the default email and smtp setting . 

 Attachment : One or more attachments may be included in the newsletter. 

 Email/SMS : The communication can be sent by both e-mail and SMS. For SMS, an SMS service provider must be configured through the plugin system. 

 Language : choose which users should receive the email based on their profile language 

   

 Once you click the “SEND” button, you will be prompted to choose which users to send the communication. 

 Select the recipients 

 The system will open the user selection page, letting you select either: 

 

 Multiple single users 

 Massive select all users from some org-chart nodes 

 Massive select all users in a group  

 Massive select all users by company role 

 

 Click “Save Changes” to proceed to the last step 

 Send the email 

 As a last step, the system will present the number of selected users, click “SEND” button to push your communication out. 

 

 To avoid server anti-spam filters, the system will automatically split the massive mailing in multiple blocks of recipients, with a pause in seconds between each block. You can configure values for blocks and pauses in  advanced configuration settings