# Contents and Communication

Features to manage content and communication such as external web pages, communications, and mailings

# Private Messages

The “Messages” feature allow users to send each other private message through the LMS, that will be notified by email.

## Enable the messages feature

The feature can be enabled and disabled, even just for some groups of users, from the “User Area LMS” configuration page

<span style="background-color: rgb(206, 212, 217);">*Admin &gt; Settings &gt; Elearning Configuration &gt; User Area LMS*</span>

<p class="callout info">Check the [User Area guide](https://docs.formalms.org/reference-guide-2/configuration/user-area-lms.html) for details</p>

Messages will be then accessible as a button from the user panel

## Send and receive messages

The system directly displays a list of the messages received by the user, it will be possible to send messages to one or multiple users.

Please note that:

- GodAdmin will be able to select any registered user
- Administrators will be able to select their assigned users
- Users will see only other users registered to their same courses

To send a new message, click “Send”, select the recipients from the list and compose the message.

[![image.png](https://docs2.formalms.org/uploads/images/gallery/2024-02/scaled-1680-/dj7image.png)](https://docs2.formalms.org/uploads/images/gallery/2024-02/dj7image.png)

# Community Forums

Forma provides a global “Community Forums” feature, independent of course subscriptions, and featuring:

- Unlimited forums
- Forum moderation
- Notifications for new messages and threads
- Private threads

<p class="callout info">Separate forums with same features can be created also within each course, reserved to course users. Check the [Course Forums guide](https://docs.formalms.org/reference-guide-2/course-management-frontend/course-forum.html) for details</p>

## Activate Community Forums

You can activate / deactivate the community forums from the “[User Area LMS](https://docs.formalms.org/reference-guide-2/configuration/user-area-lms.html)” settings page:

<span style="background-color: rgb(206, 212, 217);">*Admin &gt; Settings &gt; Elearning Configuration &gt; User Area LMS*</span>

You will be able to assign visibility over the whole community feature to:

- all the platform users
- only selected users / nodes

The link will be visible in the frontend main menu

## Forums

### Create a Forum

Forums can be created by platform administrators

[![image.png](https://docs2.formalms.org/uploads/images/gallery/2024-02/scaled-1680-/zi4image.png)](https://docs2.formalms.org/uploads/images/gallery/2024-02/zi4image.png)

For each forum, you can set:

- Title: the forum name
- Description: a description for this discussion board
- Emoticon Image: an icon to identify the forum
- Private threads: define whether all the discussions in this board should be private by default.

<p class="callout info">**Note**  
private discussion threads will be only visible to the user that opened the thread and forum moderators</p>

<p class="callout success">**TIP** use the “private threads” feature to create a private support board for your users</p>

### Manage Forums

[![image.png](https://docs2.formalms.org/uploads/images/gallery/2024-02/scaled-1680-/HCwimage.png)](https://docs2.formalms.org/uploads/images/gallery/2024-02/HCwimage.png)

Here you can:

- Change the forums order
- Select users that will be able to see this forum
- Download the discussion board in Excel format

## Discussion threads

For each forum, you can have unlimited discussion threads and messages

### Add a new thread

[![image.png](https://docs2.formalms.org/uploads/images/gallery/2024-02/scaled-1680-/FNWimage.png)](https://docs2.formalms.org/uploads/images/gallery/2024-02/FNWimage.png)

### Manage Threads

[![image.png](https://docs2.formalms.org/uploads/images/gallery/2024-02/scaled-1680-/QYkimage.png)](https://docs2.formalms.org/uploads/images/gallery/2024-02/QYkimage.png)

### Manage Messages

[![image.png](https://docs2.formalms.org/uploads/images/gallery/2024-02/scaled-1680-/tiHimage.png)](https://docs2.formalms.org/uploads/images/gallery/2024-02/tiHimage.png)

# Web Pages

## Web Pages

In Forma you can manage HTML pages to be displayed either on the login page or in a dedicated tab inside the “mycourses” area.

Web pages can be added and managed from:

<span style="background-color: rgb(206, 212, 217);">*Admin &gt; Contents &gt; Web Pages*</span>

[![image.png](https://docs2.formalms.org/uploads/images/gallery/2024-02/scaled-1680-/eeIimage.png)](https://docs2.formalms.org/uploads/images/gallery/2024-02/eeIimage.png)

Click on the “ADD” button to create a web page and set:

**Title**: this is the title of the webpage, and will be used also as link text in the login menu for external pages

**Language**: the page will be visible to users viewing the site in the selected language. If a different language is selected, the link to this page won't be displayed.

**Publish**: Choose whether this page should be visible or not

**Default page**: this page will be used as content for the MyCourses “Home” Tab, and will be hidden on the login menu

**Description**: content of the page

### External Web Pages

All the published web pages, unless set as default, will be automatically shown as a menu on the login page:

[![image.png](https://docs2.formalms.org/uploads/images/gallery/2024-02/scaled-1680-/3cQimage.png)](https://docs2.formalms.org/uploads/images/gallery/2024-02/3cQimage.png)

### Home Tab

The page selected as “default” will be used as a content for the “Home” Tab in MyCourses area, provided that Tab is active:

[![image.png](https://docs2.formalms.org/uploads/images/gallery/2024-02/scaled-1680-/stoimage.png)](https://docs2.formalms.org/uploads/images/gallery/2024-02/stoimage.png)

 You can activate the home tab from the [User Area management](https://docs.formalms.org/reference-guide-2/configuration/user-area-lms.html) under:

<span style="background-color: rgb(206, 212, 217);">*Admin &gt; Settings &gt; Elearning Configuration &gt; User Area LMS*</span>

The tab can be renamed from the standard [language management](https://docs.formalms.org/reference-guide-2/configuration/languages.html) area

# Global Newsletter

The “Global Newsletter” feature will let you send massive emails to all or a selected group of users.

It is available under:

<span style="background-color: rgb(206, 212, 217);">*Admin &gt; Contents &gt; Newsletter*</span>

This feature is available only to platform superadministrators and administrators, and works in three basic steps:

1. Compose your email
2. Select the recipients
3. Send the email

<p class="callout info">**NOTE**  
if you need to send email only to a specific course users, check the Newsletter and Anouncement features in course management</p>

## Compose the email

[![image.png](https://docs2.formalms.org/uploads/images/gallery/2024-02/scaled-1680-/c1cimage.png)](https://docs2.formalms.org/uploads/images/gallery/2024-02/c1cimage.png)

**Sender**: this field will be used as “reply-to” field. To avoid anti-spam and server security systems, the platform will send the emails with the default [email and smtp setting](https://docs.formalms.org/reference-guide-2/configuration/system-configuration.html).

**Attachment**: One or more attachments may be included in the newsletter.

**Email/SMS**: The communication can be sent by both e-mail and SMS. For SMS, an SMS service provider must be configured through the plugin system.

**Language**: choose which users should receive the email based on their profile language

Once you click the “SEND” button, you will be prompted to choose which users to send the communication.

## Select the recipients

The system will open the user selection page, letting you select either:

- Multiple single users
- Massive select all users from some org-chart nodes
- Massive select all users in a group
- Massive select all users by company role

Click “Save Changes” to proceed to the last step

## Send the email

As a last step, the system will present the number of selected users, click “SEND” button to push your communication out.

[![image.png](https://docs2.formalms.org/uploads/images/gallery/2024-02/scaled-1680-/k0nimage.png)](https://docs2.formalms.org/uploads/images/gallery/2024-02/k0nimage.png)

<p class="callout info">To avoid server anti-spam filters, the system will automatically split the massive mailing in multiple blocks of recipients, with a pause in seconds between each block.  
You can configure values for blocks and pauses in [advanced configuration settings](https://docs.formalms.org/reference-guide-2/configuration/system-configuration.html)</p>